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FurtherHelp

How to get further assistance

§ You still haven't answered my question!

Then RTFM, especially the Tutorial. The documentation really is quite good. (Besides, I helped write parts of it :-)

If you think your problem may be LaTeX related, then look in LaTeX, A Document Preparation System, 2nd Ed. by Leslie Lamport (1994).

There are also numerous example files included with LyX. Try File->Open->Examples.

Furthermore, for LaTeX related questions, there is an excellent newsgroup comp.text.tex, which is archived ([1]). There are also numerous LaTeX FAQ's and other resources on the web (e.g. http://faq.tug.org). For LyX related questions, a search in the lyx-users or lyx-devel mail archieves is often helpful, also remember that google is your friend (TM).

BTW, did I mention Herbert's excellent LyX Tips pages?

§ I want to mail someone about my problem.

Send email to the LyX Users list lyx-users@lists.lyx.org. If LyX is actually crashing or otherwise non-functional, then try the developers' list at lyx-devel@lists.lyx.org.

§ What to put in a request for help.

Include your version of LyX and a description of what you are trying to do, along with evidence that you've actually read the docs.

If LyX has crashed, include the version of LyX, the operating system, the frontend (xforms, qt), the version of the frontend toolkit* (if it seems to be a screen drawing problem), and a precise description of the events that lead to the crash. The easier it is for the developers to reproduce your crash, the more likely it will get fixed. If you're brave and like to hack, use gdb to generate a backtrace and include the results with your mail. If you have no clue what I'm talking about, just describe what you did as completely as you can.

• typing lyx --version in a terminal will give you most of these informations.

FAQ

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